Do I have to use my camera?

Telehealth
No, you do not need to use your camera to use telehealth, but it is the most effective and preferred method. Some appointments can be conducted over the phone or via audio-only. However, most appointments would benefit from using a camera, for example, video can be used to identify the area where the pain is coming from, show progress on a visual medical concern like a rash, or simply help connect face-to-face with your medical provider.

Teledental
Teledental visits are only offered via video for initial consultations/ evaluations to evaluate urgent dental needs, and therefore, requires a camera to complete the visit.